Replacement & Refund Policy

Xtees.com - Buyer Protection Policy

We truly understand that any buyer trusts us solely and buys the product from our site.

Hence, we take responsibility for any dis-satisfaction arising there-off.

100% Replacement Guarantee

We have a 7 Days 100% replacement guarantee.

If there is a genuine defect with our product, just let us know within 7 days from the date of purchase.

We will replace the product for you free of cost.

As all our products are custom made. So, replacement is possible only upon a genuine defect. Refund is not possible.

No Replacement / Refund For Size Issues

Make sure of your t-shirt size before u buy.

Our t-shirt sizes are Indian standard sizes.

All our t-shirts are custom made as per your order .

They are produced upon your order and cannot be sold to anyone else.

So, we do not offer size replacement for any order.

We have displayed our size chart thro a link on each and every page.

We have also displayed our size chart in the footer.

Please check our t-shirt chest width & height before you place an order.

Make sure of your t-shirt size before you buy a t-shirt.

If you want to buy many of our t-shirts,

we suggest you buy 1 quantity first to assure ur size.

You can also clarify your dobuts regarding sizes thro email: shop@xtees.com before placing an order.

Claim Process

Replacement queries has to be sent thro e-mail only.

You can e-mail us at shop@xtees.com regarding your replacement query.

You have to send the product back to us at your cost for a replacement.

We don't have a reverse pick-up facility.

In case of refunds, all refunds will be made thro payment reversal to your payment mode.

Customer Care

You can e-mail us at shop@xtees.com regarding any queries.

Please quote your Order number for immediate follow-ups.

We respond to all queries during Monday - Friday 9.00 am to 6.00 pm.

We do not respond to queries on Saturdays, Sundays & All National / Regional Holidays.